SERKA HEALTH SERVICES LIMITED COMPANY PERSONAL DATA PROTECTION LAW INFORMATION TEXT

Known as PRIVATE BAĞCILAR ORAL AND DENTAL HEALTH POLYCLINIC, PRIVATE BAĞCILAR ORAL AND DENTAL HEALTH POLYCLINIC 1 and PRIVATE BAĞCILAR ORAL AND DENTAL HEALTH CENTER and erka Health Ser. Ltd. Şti and SERKA HEALTH SERVICES LIMITED COMPANY and Serka Health Ser. Ltd. Şti’s dominant and affiliated companies, in the capacity of Data Controller within the scope of the Personal Data Protection Law No. 6698 (Law) and relevant legislation, your personal data, as explained below, and the Health Services Fundamental Law No. 3359, Dentists Association Law, Oral and Dental Health Services. It can be processed in accordance with the Regulation on Private Health Institutions Offered, the Regulation on Private Health Institutions that Provide Outpatient Diagnosis and Treatment, the Private Hospitals Regulation and the Decree Law on the Organization and Duties of the Ministry of Health and Affiliated Institutions, the Ministry of Health regulations and other legislation. Serka Health Services Limited Company takes security measures at the highest level possible in all its dominant and affiliated institutions in order to ensure that your personal data is collected, stored and shared in accordance with the law and to protect your privacy. Our aim; Pursuant to Article 10 of the “Personal Data Protection Law No. 6698” and in line with your consent, it is to inform you in the most clear way about the way your personal data is collected, the purposes for which it is processed, the persons with whom it is shared, the legal reasons and your rights.

1.a) Data Controller

In accordance with the Personal Data Protection Law No. 6698 (“Law No. 6698”), your personal data; It is collected, processed and transferred by SERKA HEALTH SERVICES LIMITED COMPANY (“COMPANY”) as the data controller, within the scope explained below.

1.b) Which Personal Data Will Be Processed and For Which Purposes?

In order to provide you with high quality service, your personal data is obtained through verbal, written, website, visual or electronic media and similar channels, both in the polyclinic and within the company or while receiving medical services, depending on the nature of the service provided. Your personal data may be processed for the purposes of protection of public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and financing, execution of the contract, if it is clearly stipulated by law, if it is mandatory for us to fulfill our legal obligations, to resolve accounting or legal problems and Sharing the requested information with the Ministry of Health and other public institutions and organizations in accordance with the relevant legislation, sending appointment information and celebration (birthday, holidays, new year etc.) messages and e-mails through our digital channels (to your phone and e-mail), by the Company; Planning and managing the internal functioning of the institution, performing analysis for the purpose of improving health services, performing risk management and quality improvement activities, providing training to our employees, billing for the medical services provided, safety of our patients and employees, monitoring and preventing abuse and unauthorized transactions, Answering all my questions and complaints regarding the health services to be provided, measuring, researching and increasing patient satisfaction, taking all necessary technical and administrative measures within the scope of data security of the systems and applications of our company’s polyclinics and branches, confirming your relationship with the institutions contracted with our company, health Financing of my services, covering your examination, diagnosis and treatment expenses, confirming your identity, making daily patient plans in the polyclinic, making appointments and being informed about your appointment, processing, storing and transferring them to the extent necessary for the purposes of fulfilling the obligations regarding occupational health and safety legislation. We present it for your information and approval; Your main general and special personal data obtained, especially your personal health data obtained for this purpose and necessary for the execution of all medical diagnosis, examination, treatment and care services you will receive from our company, are listed below; 1. Your Identity Information; Name-Surname, TR ID number, passport number or temporary TR ID number if not a Turkish citizen, place and date of birth, marital status, gender information. Hometown – Your association membership information. 2. Your Contact Information; Your contact data such as your address, telephone number, e-mail address, 3. Your Financial Data; Your bank account number, billing information, .IBAN number, bonuses loaded to your card, 4. Your Health Data; Your health-related data obtained during the execution of medical diagnosis, treatment and care services, such as your laboratory and imaging results, test results, examination data, prescription information, which you submit yourself or obtained by our company, in order to be followed in your file, your past illnesses or, if any, of female patients, during and after the start of treatment. Your health data regarding pregnancy status, your treatment plans, 5. Your closed circuit camera system image recording taken during your visit to our company’s polyclinics, 6. Your navigation information obtained during the use of our website and mobile application, your IP address, browser information and medical documents you submit with your own consent. , surveys, your form information and location data, 7. If your photos are taken before and after receiving health care by our company; Your mouth, teeth and facial photographs (intended to be shared on the website and social media accounts of all branches and polyclinics of the company), 8. Your personal information, CV, if you are a company employee or not, due to the job applications you have made to Serka Health Services Limited Company and its Institutions. If you are related, your service contract and other special personal information (such as criminal record, health report),

To whom and for what purpose the processed personal and special personal data can be transferred

Your collected personal and special personal data; Limited to and valid for the entirety of the processing purposes specified in section b) above; – To the business partners, shareholders, affiliates, employees of the COMPANY (in order to provide their services), – To persons or organizations permitted by the Tax Procedure Law, Social Security Institution legislation, Court of Accounts, Turkish Commercial Code, Code of Obligations and other legislative provisions, – Legally authorized public institutions and organizations, administrative authorities and legal authorities, our contracted lawyers, financial advisors and accountants, – Domestic companies and subsidiaries, – Suppliers, support service providers, archive service providers and business partners whose services we benefit from or cooperate with as a company d) Personal Data Method and Legal Reason of Collection: Your Personal Data can be collected both by fully or partially automated means and by non-automatic methods that are part of the data recording system; It is collected and processed in all kinds of verbal, written, visual or electronic media, for the purposes stated above and to carry out all kinds of work within the legal framework of the Company’s field of activity, and in this context, for the Company to fully and properly fulfill its contractual and legal obligations. By you directly to the Company or by persons authorized to act on behalf of the Company; Applications made through contracted websites, store and COMPANY personnel, institutions to which we provide/receive support services, real and/or legal persons with whom transactions are made within the scope of any legislation or contract, and direct automatic systems (our website and mobile application, call centers, social media our accounts) orally, in writing or electronically; Your Personal Data, Health Services Fundamental Law No. 3359, Dentists Association Law, Regulation on Private Health Institutions Providing Oral and Dental Health Services, Regulation on Private Health Institutions Providing Outpatient Diagnosis and Treatment, Private Hospitals Regulation and the Organization and Duties of the Ministry of Health and Affiliated Institutions. It is collected, processed and transferred in accordance with the Decree Law and Ministry of Health regulations, Labor Law, Tax Law and other legislation. Specified in Articles 5 and 6 of the Personal Data Protection Law No. 6698;

  • It is clearly provided for in the law,
  • It is mandatory for our company to fulfill its legal obligation,
  • It is directly related to the establishment or performance of the contract and the processing is necessary,
  • Processing is necessary for the legitimate interest of our Company, provided that it does not harm your fundamental rights and freedoms,
  • It has been made public by you,
  • Processing is mandatory for the establishment, exercise or protection of a right,
  • Having your explicit consent

It collects data based on legal reasons.

In addition, as stated in the 3rd paragraph of Article 6 of the Law, personal data regarding health and sexual life are kept confidential only for the purpose of protecting public health, carrying out preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and their financing. We hereby inform you that it may be processed by persons under liability or authorized institutions and organizations without your explicit consent.

11.d) Personal Data Owner’s Rights Listed in Article 11 of Law No. 6698

As personal data owners, if you submit your requests regarding your rights through the methods set out below, the COMPANY will finalize the request as soon as possible and within thirty days at the latest, depending on the nature of the request. No fee will be charged for the answer given up to ten pages. A processing fee of 1 Turkish Lira will be charged for each page over ten pages. If the answer to the application is given on a recording medium such as a CD or flash memory, the fee that may be requested by our company will not exceed the cost of the recording medium.

In this context, personal data owners;

  • Learning whether personal data is processed or not,
  • Requesting information if personal data has been processed,
  • Learning the purpose of processing personal data and whether they are used for their intended purpose,
  • Knowing the third parties to whom personal data is transferred at home or abroad,
  • Requesting correction of personal data in case personal data has been processed incompletely or incorrectly and requesting that the action taken in this context be notified to third parties to whom personal data has been transferred,
  • Requesting the deletion or destruction of personal data in case the reasons requiring processing no longer exist, even though it has been processed in accordance with the provisions of Law No. 6698 and other relevant laws, and requesting that the action taken in this context be notified to third parties to whom personal data has been transferred,
  • Objecting to the emergence of a result that is unfavorable to the individual by analyzing the processed data exclusively through automatic systems,
  • In case of damage due to unlawful processing of personal data, they have the right to demand compensation for the damage.

You can submit your request regarding the exercise of your above-mentioned rights in Turkish and in writing, in accordance with the 1st paragraph of Article 13 of the Law No. 6698 and the Communiqué on the Procedures and Principles of Application to the Data Controller, numbered 30356 and dated 10.03.2018, or in written form via your registered electronic mail (KEP) address, securely. You can send it by using electronic signature, mobile signature or the e-mail address previously notified to the COMPANY and registered in our system. In applications, information will only be given about the applicant and it will not be possible to obtain information about other family members and third parties. COMPANY reserves the right to verify your identity before responding.

In your application;

  1. Your name, surname and signature if the application is written,
  2. For citizens of the Republic of Turkey, T.R. your identification number, your nationality if you are a foreigner, your passport number or your identification number, if any,
  3. Your residence or workplace address subject to notification,
  4. Your notification e-mail address, telephone and fax number, if any,
  5. Your request subject,

It is mandatory to include information and documents regarding the subject, if any, which must be added to the application.

You can submit your applications by writing “Information Request Within the Scope of the Personal Data Protection Law” to the “Consultation” unit with a petition bearing your written and wet signature, and attaching the necessary documents to our Company’s Merkez Mah. as the data controller. You can give it personally to the address of İstanbul Cad.No:16 K:1 D:1 Bağcılar-İstanbul, send it by cargo or send it through a notary public. You can access the application form from the “Application Form in accordance with the Personal Data Protection Law” tab on the company website www.bagcılardis.com or from the polyclinic consultation.

You can send your applications via e-mail to kvkk@bagcilardis.com. You can send your applications via KEP to serkasaglik@hs02.kep.tr KEP address.

Depending on the nature of your request, information and documents that will allow identification must be provided to us completely and accurately. If the requested information and documents are not provided as required, there may be disruptions in the full and complete conduct of the investigations to be carried out by the COMPANY based on your request. In this case, the COMPANY declares that it reserves its legal rights. Therefore, your application must be sent completely and containing the requested information and documents, depending on the nature of your request. We hereby present this information text for your information.